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3:15:36 PM |
Navigate to URL
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3:15:52 PM |
Able to click on Common questions tab in My loan Page
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3:15:57 PM |
Verified My Loan text
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3:16:01 PM |
CommonQuestion for How do I request an advance from my Line of Credit (LOC)? is equal to How do I request an advance from my Line of Credit (LOC)?
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3:16:01 PM |
CommonQuestion for How long before I get my money? is equal to How long before I get my money?
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3:16:02 PM |
CommonQuestion for How do I order a payoff quote? is equal to How do I order a payoff quote?
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3:16:02 PM |
CommonQuestion for When will I receive an account statement? is equal to When will I receive an account statement?
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3:16:02 PM |
CommonQuestion for What are the requirements for EFT/Direct Deposit? is equal to What are the requirements for EFT/Direct Deposit?
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3:16:02 PM |
CommonQuestion for How can I authorize a third party to receive information on my account? is equal to How can I authorize a third party to receive information on my account?
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3:16:03 PM |
CommonQuestion for Who owns my home? is equal to Who owns my home?
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3:16:03 PM |
CommonQuestion for HECM Reverse Mortgage loans are “non-recourseâ€? loans. What does that mean? is not equal to HECM Reverse Mortgage loans are “non-recourse” loans. What does that mean?
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3:16:03 PM |
CommonQuestion for Why are HECM loans FHA-insured and what does that mean exactly? is equal to Why are HECM loans FHA-insured and what does that mean exactly?
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3:16:03 PM |
CommonQuestion for I was told that my loan might “grow.â€? What does that mean? is not equal to I was told that my loan might “grow.” What does that mean?
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3:16:03 PM |
CommonQuestion for What is the Growth of Principal Limit? is equal to What is the Growth of Principal Limit?
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3:16:04 PM |
CommonQuestion for How is Growth Calculated? is equal to How is Growth Calculated?
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3:16:04 PM |
CommonQuestion for What is a Line of Credit (LOC) Advance? is equal to What is a Line of Credit (LOC) Advance?
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3:16:05 PM |
CommonQuestion for How do I request an advance from my Line of Credit (LOC)? is equal to How do I request an advance from my Line of Credit (LOC)?
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3:16:05 PM |
CommonQuestion for Do both or all borrowers need to sign the line of credit advance request? is equal to Do both or all borrowers need to sign the line of credit advance request?
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3:16:05 PM |
CommonQuestion for Can an Attorney-in-Fact who has Power of Attorney sign the Line of Credit Advance Request form for the borrower(s)? is equal to Can an Attorney-in-Fact who has Power of Attorney sign the Line of Credit Advance Request form for the borrower(s)?
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3:16:06 PM |
CommonQuestion for Will I get a checkbook? is equal to Will I get a checkbook?
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3:16:06 PM |
CommonQuestion for How long before I get my money? is equal to How long before I get my money?
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3:16:06 PM |
CommonQuestion for Can I have my LOC funds sent directly to a third party? is equal to Can I have my LOC funds sent directly to a third party?
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3:16:07 PM |
CommonQuestion for What is an IDL or First Year LOC Restriction? is equal to What is an IDL or First Year LOC Restriction?
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3:16:07 PM |
CommonQuestion for When will my first monthly payment be mailed? is equal to When will my first monthly payment be mailed?
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3:16:07 PM |
CommonQuestion for When will I receive my monthly payment if I have elected EFT/Direct Deposit? If I receive a check in the mail? is equal to When will I receive my monthly payment if I have elected EFT/Direct Deposit? If I receive a check in the mail?
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3:16:07 PM |
CommonQuestion for Is there a fee for EFT/Direct Deposit? is equal to Is there a fee for EFT/Direct Deposit?
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3:16:08 PM |
CommonQuestion for How long does it take to set up or change my EFT/Direct Deposit information? is equal to How long does it take to set up or change my EFT/Direct Deposit information?
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3:16:08 PM |
CommonQuestion for What are the requirements for EFT/Direct Deposit? is equal to What are the requirements for EFT/Direct Deposit?
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3:16:08 PM |
CommonQuestion for Where should I mail the EFT/Direct Deposit form? is equal to Where should I mail the EFT/Direct Deposit form?
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3:16:09 PM |
CommonQuestion for Can I use a savings account? is equal to Can I use a savings account?
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3:16:09 PM |
CommonQuestion for Can I have someone else on my bank account and still have EFT/Direct Deposit? is equal to Can I have someone else on my bank account and still have EFT/Direct Deposit?
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3:16:09 PM |
CommonQuestion for Can I have my funds sent to someone else's account or to my business account? is equal to Can I have my funds sent to someone else's account or to my business account?
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3:16:09 PM |
CommonQuestion for What types of Payment Plans are available? is equal to What types of Payment Plans are available?
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3:16:10 PM |
CommonQuestion for How do I request a Payment Plan Change (PPC)? is equal to How do I request a Payment Plan Change (PPC)?
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3:16:10 PM |
CommonQuestion for If I selected a Lump Sum payment type at closing, can I have a payment plan change later in the life of the loan? is equal to If I selected a Lump Sum payment type at closing, can I have a payment plan change later in the life of the loan?
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3:16:10 PM |
CommonQuestion for I have monthly payments but no Line of Credit. I need a lump sum disbursement/advance. What do I do? is equal to I have monthly payments but no Line of Credit. I need a lump sum disbursement/advance. What do I do?
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3:16:11 PM |
CommonQuestion for When can I get the lump sum advance money? is equal to When can I get the lump sum advance money?
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3:16:11 PM |
CommonQuestion for I have a Line of Credit, but I want to receive monthly payments. What do I do? is equal to I have a Line of Credit, but I want to receive monthly payments. What do I do?
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3:16:11 PM |
CommonQuestion for How is the Tenure payment amount calculated? is equal to How is the Tenure payment amount calculated?
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3:16:11 PM |
CommonQuestion for What is a forced payment plan change? is equal to What is a forced payment plan change?
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3:16:12 PM |
CommonQuestion for I need to request a copy of my loan document(s). is equal to I need to request a copy of my loan document(s).
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3:16:12 PM |
CommonQuestion for When will I receive an account statement? is equal to When will I receive an account statement?
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3:16:12 PM |
CommonQuestion for How do I read and understand my monthly statement? is equal to How do I read and understand my monthly statement?
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3:16:13 PM |
CommonQuestion for What is the Original Principal Limit? is equal to What is the Original Principal Limit?
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3:16:13 PM |
CommonQuestion for What is the Current Outstanding Principal Balance? is equal to What is the Current Outstanding Principal Balance?
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3:16:13 PM |
CommonQuestion for What is Previous Outstanding Principal Balance? is equal to What is Previous Outstanding Principal Balance?
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3:16:14 PM |
CommonQuestion for What is the Current Net Principal Limit? is equal to What is the Current Net Principal Limit?
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3:16:14 PM |
CommonQuestion for What is the Original Line of Credit? is equal to What is the Original Line of Credit?
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3:16:14 PM |
CommonQuestion for What is the Line of Credit Principal Balance? is equal to What is the Line of Credit Principal Balance?
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3:16:14 PM |
CommonQuestion for What is the Current Net Line of Credit? is equal to What is the Current Net Line of Credit?
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3:16:15 PM |
CommonQuestion for What is the Current Available Line of Credit? is equal to What is the Current Available Line of Credit?
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3:16:15 PM |
CommonQuestion for What are the Daily Periodic Rate, Monthly Periodic Rate, Corresponding Annual Rate and Historical Annual Percentage Rate? is equal to What are the Daily Periodic Rate, Monthly Periodic Rate, Corresponding Annual Rate and Historical Annual Percentage Rate?
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3:16:15 PM |
CommonQuestion for What is Periodic MIP? is equal to What is Periodic MIP?
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3:16:15 PM |
CommonQuestion for What is the Periodic Interest? is equal to What is the Periodic Interest?
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3:16:16 PM |
CommonQuestion for Where in the loan documents can the interest type be located? is equal to Where in the loan documents can the interest type be located?
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3:16:16 PM |
CommonQuestion for What determines my adjustable interest rate? is equal to What determines my adjustable interest rate?
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3:16:16 PM |
CommonQuestion for What is the Interest Rate Change Notice and where can I find it? is equal to What is the Interest Rate Change Notice and where can I find it?
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3:16:17 PM |
CommonQuestion for How is the current interest rate determined on an Adjustable Rate loan? is equal to How is the current interest rate determined on an Adjustable Rate loan?
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3:16:17 PM |
CommonQuestion for Does the Margin portion of an adjustable interest rate (ARM) ever change? is equal to Does the Margin portion of an adjustable interest rate (ARM) ever change?
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3:16:17 PM |
CommonQuestion for What is the Monthly Servicing Fee? is equal to What is the Monthly Servicing Fee?
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3:16:17 PM |
CommonQuestion for How is the monthly servicing fee determined? is equal to How is the monthly servicing fee determined?
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3:16:18 PM |
CommonQuestion for What is the reason for the fixed monthly servicing fee? is equal to What is the reason for the fixed monthly servicing fee?
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3:16:18 PM |
CommonQuestion for How is the monthly servicing fee shown in the loan balance? is equal to How is the monthly servicing fee shown in the loan balance?
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3:16:18 PM |
CommonQuestion for What fees could be associated with servicing loans? is equal to What fees could be associated with servicing loans?
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3:16:19 PM |
CommonQuestion for Where in the loan documents can the monthly service fee be located? is equal to Where in the loan documents can the monthly service fee be located?
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3:16:19 PM |
CommonQuestion for Will these charges appear in my loan balance each month? is equal to Will these charges appear in my loan balance each month?
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3:16:19 PM |
CommonQuestion for What is Periodic MIP? is equal to What is Periodic MIP?
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3:16:19 PM |
CommonQuestion for Why do I have to pay MIP? is equal to Why do I have to pay MIP?
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3:16:20 PM |
CommonQuestion for Why do I have to pay MIP on my HECM loan? is equal to Why do I have to pay MIP on my HECM loan?
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3:16:20 PM |
CommonQuestion for Is the money I receive from my reverse mortgage taxable? is equal to Is the money I receive from my reverse mortgage taxable?
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3:16:20 PM |
CommonQuestion for What is a 1098 form? is equal to What is a 1098 form?
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3:16:20 PM |
CommonQuestion for Will I receive a 1098 form for my mortgage interest and/or mortgage insurance premium (“MIPâ€?)? is not equal to Will I receive a 1098 form for my mortgage interest and/or mortgage insurance premium (“MIP”)?
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3:16:21 PM |
CommonQuestion for When is a 1099 form sent? is equal to When is a 1099 form sent?
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3:16:21 PM |
CommonQuestion for When will I receive my 1098/1099? is equal to When will I receive my 1098/1099?
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3:16:21 PM |
CommonQuestion for What is a Set Aside? is equal to What is a Set Aside?
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3:16:21 PM |
CommonQuestion for What is the purpose of a LESA? is equal to What is the purpose of a LESA?
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3:16:22 PM |
CommonQuestion for What is the difference between a Fully-Funded LESA and a Partially-Funded LESA? is equal to What is the difference between a Fully-Funded LESA and a Partially-Funded LESA?
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3:16:22 PM |
CommonQuestion for If my loan has a fully funded LESA, does the property tax bill get forwarded to the loan servicer automatically or is it up to me to forward the bill to the servicer to be paid? is equal to If my loan has a fully funded LESA, does the property tax bill get forwarded to the loan servicer automatically or is it up to me to forward the bill to the servicer to be paid?
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3:16:22 PM |
CommonQuestion for Can a LESA be cancelled or changed? is equal to Can a LESA be cancelled or changed?
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3:16:23 PM |
CommonQuestion for Can I establish a voluntary Tax & Insurance Set Aside so you will payment my property taxes and/or insurance? is equal to Can I establish a voluntary Tax & Insurance Set Aside so you will payment my property taxes and/or insurance?
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3:16:23 PM |
CommonQuestion for What is Servicing Fee Set Aside for? is equal to What is Servicing Fee Set Aside for?
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3:16:23 PM |
CommonQuestion for What is Repair Set Aside for? is equal to What is Repair Set Aside for?
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3:16:23 PM |
CommonQuestion for What happens if I have an insurance loss to my property? is equal to What happens if I have an insurance loss to my property?
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3:16:24 PM |
CommonQuestion for What do I need to know about getting required repairs completed? is equal to What do I need to know about getting required repairs completed?
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3:16:24 PM |
CommonQuestion for I am having trouble completing the required repairs to my home. Who do I contact about repair issues? is equal to I am having trouble completing the required repairs to my home. Who do I contact about repair issues?
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3:16:24 PM |
CommonQuestion for What is the Repair Set Aside? is equal to What is the Repair Set Aside?
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3:16:24 PM |
CommonQuestion for How long do I have to complete the required repairs? is equal to How long do I have to complete the required repairs?
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3:16:25 PM |
CommonQuestion for If I used a contractor to complete the required repairs, why must they complete a Lien Waiver form? is equal to If I used a contractor to complete the required repairs, why must they complete a Lien Waiver form?
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3:16:25 PM |
CommonQuestion for Am I able to complete the repairs without a contractor? is equal to Am I able to complete the repairs without a contractor?
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3:16:25 PM |
CommonQuestion for What if I do not use the entire Repair Set Aside? is equal to What if I do not use the entire Repair Set Aside?
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3:16:26 PM |
CommonQuestion for Who is responsible for paying the property taxes and insurance on my home? is equal to Who is responsible for paying the property taxes and insurance on my home?
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3:16:26 PM |
CommonQuestion for Do I need to send you proof of payment of taxes and insurance? is equal to Do I need to send you proof of payment of taxes and insurance?
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3:16:26 PM |
CommonQuestion for What if I get behind on taxes? is equal to What if I get behind on taxes?
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3:16:26 PM |
CommonQuestion for What if I get behind on insurance? is equal to What if I get behind on insurance?
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3:16:27 PM |
CommonQuestion for I have insurance and can provide proof of coverage with no gaps. Can I get a refund of the force-placed insurance premium and how long will that refund take? is equal to I have insurance and can provide proof of coverage with no gaps. Can I get a refund of the force-placed insurance premium and how long will that refund take?
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3:16:27 PM |
CommonQuestion for Can I participate in a property tax deferral program? is equal to Can I participate in a property tax deferral program?
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3:16:27 PM |
CommonQuestion for Why are payment plans with the tax offices not acceptable? is equal to Why are payment plans with the tax offices not acceptable?
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3:16:28 PM |
CommonQuestion for When will I get my tax form? is equal to When will I get my tax form?
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3:16:28 PM |
CommonQuestion for What is the Occupancy Certification? is equal to What is the Occupancy Certification?
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3:16:28 PM |
CommonQuestion for What happens if I don't sign and send in the Occupancy Certification? is equal to What happens if I don't sign and send in the Occupancy Certification?
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3:16:28 PM |
CommonQuestion for Can I be temporarily away from my home? is equal to Can I be temporarily away from my home?
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3:16:29 PM |
CommonQuestion for What happens to my reverse mortgage if I pass away or move from the home permanently? is equal to What happens to my reverse mortgage if I pass away or move from the home permanently?
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3:16:29 PM |
CommonQuestion for What is the difference between a loan in Default and a loan that is matured or called due and payable? is equal to What is the difference between a loan in Default and a loan that is matured or called due and payable?
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3:16:29 PM |
CommonQuestion for What can cause a reverse mortgage to go into Default? is equal to What can cause a reverse mortgage to go into Default?
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3:16:30 PM |
CommonQuestion for My legal name has changed, or my property address has changed due to something like a 911 change. What do I do? is equal to My legal name has changed, or my property address has changed due to something like a 911 change. What do I do?
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3:16:30 PM |
CommonQuestion for What is required to change my mailing address? is equal to What is required to change my mailing address?
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3:16:30 PM |
CommonQuestion for Can I make a payment on the loan to pay down the balance and still keep my Line of Credit open for future use? is equal to Can I make a payment on the loan to pay down the balance and still keep my Line of Credit open for future use?
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3:16:30 PM |
CommonQuestion for How do I make a payment on my loan if I choose to pay down the outstanding balance? is equal to How do I make a payment on my loan if I choose to pay down the outstanding balance?
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3:16:31 PM |
CommonQuestion for How can my loan be paid off? is equal to How can my loan be paid off?
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3:16:31 PM |
CommonQuestion for How do I order a payoff quote? is equal to How do I order a payoff quote?
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3:16:31 PM |
CommonQuestion for I’d like to see if I can get more money by refinancing my loan. Who should I call? is not equal to I’d like to see if I can get more money by refinancing my loan. Who should I call?
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3:16:31 PM |
CommonQuestion for I received a letter saying my loan has been sold or is being serviced by a different company now. What does that mean? is equal to I received a letter saying my loan has been sold or is being serviced by a different company now. What does that mean?
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3:16:32 PM |
CommonQuestion for Who is authorized to receive personal information on my account? is equal to Who is authorized to receive personal information on my account?
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3:16:32 PM |
CommonQuestion for How can I authorize a third party to receive information on my account? is equal to How can I authorize a third party to receive information on my account?
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3:16:32 PM |
CommonQuestion for What is the difference between an A3P and Authorized Agent? is equal to What is the difference between an A3P and Authorized Agent?
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3:16:32 PM |
CommonQuestion for I have Power of Attorney (POA) / Guardianship or Conservatorship for a borrower. What do I need to do? is equal to I have Power of Attorney (POA) / Guardianship or Conservatorship for a borrower. What do I need to do?
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3:16:33 PM |
CommonQuestion for I want to place my property in a Trust. What do I need to do? is equal to I want to place my property in a Trust. What do I need to do?
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3:16:33 PM |
CommonQuestion for Can I add my spouse to my Reverse Mortgage? is equal to Can I add my spouse to my Reverse Mortgage?
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3:16:33 PM |
CommonQuestion for Who should I contact for any questions about my Reverse Mortgage? is equal to Who should I contact for any questions about my Reverse Mortgage?
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3:16:33 PM |
CommonQuestion for How do I request correction to my information? is equal to How do I request correction to my information?
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3:16:34 PM |
CommonQuestion for Where do I send a written complaint, request for information, or a Qualified Written Request? is equal to Where do I send a written complaint, request for information, or a Qualified Written Request?
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3:16:34 PM |
CommonQuestion for What do I need to do to get a trusted family member or friend authorization to discuss my reverse mortgage account? is equal to What do I need to do to get a trusted family member or friend authorization to discuss my reverse mortgage account?
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3:16:34 PM |
Exception got occured while validating all the common questions
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3:16:34 PM |
validation for all the Common Questions get failed
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